Client Success Manager
ShowClix is seeking a talented ticketing professional to join our Client Services team. The Client Success Manager (CSM) will be responsible for the daily management of a specialized roster of clients. Acting as an advisor and consultant to your client base you’ll work in tandem with other departments to ensure the smooth day to day execution of all client requirements. Becoming a system expert in the proprietary ShowClix ticketing system, the Client Success Manager will be tasked with managing multiple clients ticketing portfolios simultaneously while meeting and exceeding client expectations. The Client Success Manager will not only act as the primary client contact and ticketing consultant, they will use their knowledge of ShowClix products to present new opportunities for client success that benefit both our clients and our organization.
Qualifications & Requirements:
Advanced consideration will be given to applicants currently holding a client services role at a ticketing company or similar ecommerce company.
Please note: This position will work remotely and focus on clients within the timezone they are located in. This position will report to management in the Pittsburgh headquarters.
ShowClix is a fast-growing, full-service event technology company that handles ticket sales, marketing, and on-site operations for events around the world. Our partners include fandom and consumer conventions, live music venues, museums, attractions, and festivals. Each of our team members is passionate about live events and innovative technologies. We hire smart and creative people who possess entrepreneurial-like qualities and thrive in a dynamic environment.
For information about life at ShowClix visit: https://www.showclix.com/ticketing/careers