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Event Operations Hardware Coordinator

Event Operations Hardware Coordinator

The Hardware Coordinator will be responsible for all of the equipment that ShowClix leases to clients for use on-site at events. They will work closely with the Event Operations Team and Client Services Team to ensure all hardware reservations are properly fulfilled and that all ShowClix resources are appropriately maintained. The Hardware Coordinator will work out of the Pittsburgh office full-time.

Backgrounds in event production, logistics, asset management, shipping coordination, and/or fulfillment are ideal matches for this role.   


  • Prepare all hardware for events; including functional checks, software updates/installs, and general maintenance
  • Maintain a detailed inventory system which tracks all ShowClix-owned devices, their current locations, and future reservations
  • Pack and ship all hardware orders to clients, in accordance with reservation deadlines
  • Track hardware shipments to ensure on-time delivery
  • Prepare a weekly report that outlines all current and upcoming hardware reservations
  • Maintain projections to identify any periods where hardware inventory will be low
  • Work with Finance team to ensure all clients are properly invoiced for their hardware reservations
  • Test all hardware upon return from events, wipe all sensitive data from the devices, and properly store all items
  • Remove any malfunctioning devices from inventory and submit them for repair/replacement
  • Understand the general use of all hardware, including basic knowledge of the ShowClix admin and applications
  • Develop and maintain documentation on general hardware processes, including setup, use, and troubleshooting
  • Maintain documentation on our internal equipment processes and suggest opportunities to streamline, as possible
  • Act as a resource for Client Services and Sales for internal hardware training, troubleshooting, and basic questions
  • Work with Client Services and Finance to process any client requests to purchase equipment
  • Alert Event Operations team if we are in need of purchasing additional hardware, and spearhead that process once approved
  • Communicate with Client Services, Event Operations team, and Sales team to discuss any issues with clients/reservations, hardware that is late in being returned, or inventory shortages

Job Qualifications:

  • Must be technically proficient and able to quickly learn a variety of software applications.
  • Candidate should be very organized and detail-oriented
  • Excellent verbal and written communication skills
  • Able to work in a fast paced environment
  • Able to meet deadlines
  • Familiarity with Windows operating systems
  • Experience with basic hardware setup and troubleshooting, including installation of printer drivers

About ShowClix 

ShowClix is a fast-growing, full-service event technology company that handles ticket sales, marketing, and on-site operations for events around the world. Our partners include fandom and consumer conventions, live music venues, museums, attractions, and festivals. Each of our team members is passionate about live events and innovative technologies. We hire smart and creative people who possess entrepreneurial-like qualities and thrive in a dynamic environment.


For information about life at ShowClix visit:

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